Telephone assistance: +33667105632

Preguntas esenciales / respuestas a saber antes de comprar una muñeca:


1/ ¿Cuáles son los productos de la empresa Real-love-doll?

The Real-love-doll company has offered quality dolls since 2013. The brand offers a range of elegantly composed dolls. The models vary according to the size of dolls (small and large), according to the materials used, such as silicone and TPE (thermoplastic elastomer), and depending on the quality and price of the manufacturing process. Dolls made from TPE bring every satisfaction to the most demanding of customers, in terms of taste, and are suited to those seeking a doll of extraordinary realism which are a touch closer to reality. TPE dolls of 125 cm are naturally light, reliable, robust, afford great realism and offer incredible flexibility. They also represent an excellent price to quality ratio. These dolls are dazzling and captivate because of their many attributes. Our eyes fall on them quite naturally, where they cause new fantasies to spring to mind. There is an endless array of pleasures that can be found when passing time with a doll and each client benefits from one differently. Some people experience the greatest pleasures while others experience a more spiritual peace.


2/ ¿Por qué comprar una muñeca sexual??

It is a major factor in great sexual blossoming: the experience of pleasure that is found in a caress of another, or the mere look of a doll in her living room. Discovering the enjoyment to be had with a doll triggers a natural process that allows ever higher levels of enjoyment to be gained. These intensely pleasurable sensations increase during intercourse. The body becomes aflame and its sensitivity is thoroughly heightened. Some men will experience pleasure by stimulating parts of the body other than the genital area. This possibility of infinite pleasure is, of course, dependent on the particular preferences of the individual: choose the doll that you like and feel the desire at the most opportune time. Male pleasure is not capricious, it asks only to grow so long as the conditions are conducive. The ‘lovingcontext afforded by a doll is a good supplement and can be cultivated, especially after the passionate phase at the beginning, after first meeting. Desire, excitement and love are the characteristics most associated with sexual happiness, and these associations can be cultivated with a doll.

3/ ¿Cómo se hacen?

The finished doll constitutes a real work of art. Made by specialist artists, each doll requires in excess of 100 hours of work to come to fruition. The bodies and faces are created by a designer and are then shaped by sculptors before the production moulds are made. Most manufacturing steps are carried out by hand, from the mounting of the articulated skeleton to the preparation and injection of silicone. The dolls are then carefully made up, meticulously manicured and pubic hairs are inserted one by one

4/ ¿Qué hay de la entrega? Cuánto falta para que las muñecas sean entregadas?

The dolls are delivered with a multitude of available accessories: a repair kit, a cleaning kit, a heated vagina and clothing.

Our packages are sent to all the countries of the European Union, the United States and Canada. For all other countries, contact the following email address to see if we deliver in your country – reallovedoll.contact@gmail.com
• Express home delivery takes about 15 days with online tracking and an indivdual tracking number. We employ the services of carriers FedEx and DHL.

The parcel is insured to 100% of its market value.

Track deliveries online from the customer area of the website.

Obtain a detailed invoice online from the customer area.

Countries within the EU.

The parcel is discreet and neutral and does not sport any distinctive markings.

The dolls are delivered directly to your door even if you are on the top floor without lift access.


• If you are out repeatedly or on holiday for the delivery, your package will be kept for up to one month in a FedEx or DHL store. During this time of storage, we would advise you to come to an arrangement with the courier for an agreeable day and a time for delivery. No additional fee will be charged.


• The FedEx or DHL courier will always contact you by telephone to confirm before attempting to deliver.

5/ If a smell emanates from the dolls, is it normal and is it dangerous?

In principle, no odour should be discharged from either the TPE or silicone dolls. There may be a new smell that is noticeable when opening the package, but this disappears after a few hours. If the odour persists, then give a warm bath to your doll and the smell will disappear permanently. The coating is designed such that it is perfectly suited for sexual contact. The silicone and TPE used both correspond to European standards. The dolls represent no danger. There are no wires or sharp parts in our dolls, so sex is totally and 100% without risk.

6/ Where can you find clothes for dolls? How do you dress and undress a doll ?

It is generally necessary to dress a doll in clothing suited to a 16 year old, sized S or XS, for a doll of 135 Cm.
It is generally necessary to to dress in clothing that is sized S or M for a doll taller than 135 Cm. There are many internet sites that sell such clothes, but you can also go directly to a shop. It is down to individuals to research and customise their dolls to make them their own. We offer a collection of clothes at the website in the accessories section of real love doll.eu

Potentially, you can dress your doll any type of clothing you want, no matter whether the head is removable, or not.
Nonetheless, to facilitate dressing, you should choose clothes that are:
Stretchy
Buttoned (to avoid passing clothes over the head)
Fitted with a zip (to avoid passing clothes over the head)

Clothing for the upper body: It all depends on the type of clothing you want to put your beautiful doll in. If the top is quite tight at the neck, then remove the head of your doll (if possible) which can make your job easier.

The idea is that, ideally, friction will be avoided between the top and the face of the doll when it is pulled over.
Also beware of the eyes / eyelashes and the mouth when handling

For dolls where the head can be taken off: After removing the head, place the arms straight in front. You must first slip the sleeves down and then unfold the sleeves to their maximum length, especially for long sleeves. After that, you just have to pass clothing over the head support, then the rest will come by itself.

For all other dolls where the head does not come off: Dress the doll lying on a bed with legs stretched out. To put the legs through clothes, use clothing that is expandable either with buttons or a zip fastening.

7/ ¿Cuál es la diferencia entre TPE y silicona?

TPE is more soft and pleasant to the touch, but it is slightly more fragile and requires a little more maintenance. TPE is more messy. TPE allows for more flexibility in the doll’s movements and it is very realistic. TPE seems more ‘young’. In summary, TPE and silicone are much the same and their differences are not really easily spotted. A doll made of TPE is slightly more difficult to move than a silicone doll because the material is more flexible and it has less control.
It is also necessary to be more vigilant when storing, because TPE can deform more easily and it is advisable to store a TPE doll lying down, which is less the case for a silicone doll

8/ What is the difference between an inserted vagina and a moulded vagina? What is the best choice? Is it necessary to use a lubricant during sex?

There are advantages and disadvantages with both choices. The moulded vagina is more realistic and aesthetically pleasing, with better and more enjoyable sensations. The moulded vagina can not be changed if a big tear occurs and a repair kit can only be used to deal with minor tears. The inserted vagina is easily changed, so it is therefore easier to repair and replace it with a new one. It is also easier to clean because it can be directly removing from the doll after sex.

To conclude, we recommend a moulded vagina to side with realism and for sensations, but we recommend the inserted vagina for convenience.

Yes, it is necessary to use a lubricant, preferably a water-based one. Lubricants are found in all pharmacies. Verify that the lubricant chosen does not contain traces of silicone.

9/ Qué agujeros tienen las muñecas para la penetración sexual? Las muñecas también permiten el sexo anal y oral, También?

The Ordoll, Wmdoll, Hitdoll and Yourdoll brands of doll all have three sexual openings (vaginal, anal and oral). However, other brands vary by model, so check in the description of the doll to see whether it has three orifices.

10/ Do I need to maintain my doll? Is it necessary to worry about degradation? What maintenance should I do? How do I dress my doll ?

Yes, it is necessary to take care of your doll, just like a real woman. It is advisable to use water-based lubricants during intercourse and other lubricants are not recommended. It is advisable to use baby powder after showering or bathing it to restore its very soft skin. Talcum powder works best when the doll is dry, so do not put talc on when the doll is wet. Avoid placing your doll on the floor or on rough surfaces, since silicone or TPE can easily tear into small pieces. Human skin can bleed due to excessive wear and, although the skin of the doll does not bleed, it can tear or cut. Do not bite her nipples. You can use a soft cloth and soapy water for daily cleansing. By contrast, if there is a cleaning task to be done, do not rub hard, thus avoid damage to the outer layer of silicone. Take a cotton cloth soaked in white spirit for cleaning on a single occasion (or a maximum of two). Question 14 answers this enquiry more precisely of how to proceed.

It is not necessary to wash a doll on a daily basis. A hot bath with a laundry powder or a pine resin soap with water once a week is sufficient. The doll will be completely cleaned, especially after it is well rinsed and the doll has dried, leaving it with very soft skin.
If, after bathing, you pour talc over your doll, it will make it even better. Talcum powder will make the doll very soft and will prevent dust from settling on her skin.

Never raise arms to anything in excess of 90°. This could tear the silicone in the armpits.
And, for the same reason, avoid carrying your doll by holding it by the armpits.
Es preferible llevarlo a que tiene un brazo en su parte posterior y el otro debajo de las patas.
El uso de una silla de ruedas puede ser una ayuda al transportar alrededor de la muñeca, especialmente para los dueños de las muñecas que pesan más de 40 kilos.

Nunca deje a su muñeca demasiado tiempo acostado en su frente, porque esto puede aplastar los senos a través del tiempo.
No deje a su muñeca en un soporte elevado por mucho tiempo (varios dias). Por ejemplo, en una silla de mimbre.

Plegable sus brazos antes de recoger una muñeca hasta previene las manos del desgarre debido a la fricción causada por un obstáculo o porque las piernas se rozan y se pega a la silicona de silicona.
Prestar atención a las manos y los pies de la muñeca como lo haría con su propia. Los dedos móviles son particularmente frágiles. Por tanto, es necesario anticipar la posición de una muñeca durante el movimiento. Las pestañas y las uñas casi siempre finalmente caen tarde o temprano, pero es posible que volver a conseguir con un poco de pegamento o de un tipo fuerte TPE japonesa de pegamento.

Evitar el posicionamiento de la cabeza de la muñeca con su cara contra el suelo, ya que esto podría causar daños en la boca o pestañas, ambos de los cuales son muy frágiles. Este es el caso, que a menudo puede suceder cuando se toma el estilo perrito muñeca, por ejemplo. Por tanto, es necesario recordar que poner un cojín debajo del pecho de la muñeca para evitar el contacto inapropiado de la cabeza y no para descansar los codos sobre un soporte sólido, porque esto podría dañarlos.

11/ Lo que se necesita mantenimiento para la peluca?

Principalmente, hay dos tipos de pelucas: las hechas de una base de pelo sintético y aquellos hechos totalmente de cabello natural. También existen mezclas de los dos! En el verdadero amor-muñeca sitio, sólo vendemos las pelucas sintéticas, pero se puede comprar pelucas naturales, También. Tenga en cuenta que los precios son más altos y el régimen de mantenimiento no es lo mismo para la peluca naturales. Si el olor impregna su peluca, se puede añadir un poco de bicarbonato de sodio en el lavado para eliminarlo. Idealmente, debe almacenar la peluca en la cabeza (uno de poliestireno o de un maniquí) y para peinarlo regularmente con un disco, nuevo cepillo de dientes.

12/ ¿Qué se necesita para limpiar las partes privadas después del sexo? Es el uso de un condón es necesario?

Se puede utilizar un jabón suave con agua, entonces es necesario enjuagar y esperar hasta que se haya secado totalmente. Se recomienda usar un condón, pero no es en absoluto obligatoria, ya que reduce las sensaciones y hay que lubricar el doble de la cantidad normal con el fin de evitar el roce y el secado. Se puede utilizar un secador de pelo para secar los orificios más rápidamente o usar una toalla pequeña en el interior. No gaste demasiado tiempo en tiempo con un secador de pelo porque silicona y TPE pueden fundirse y se deforman. Adicionalmente, puede utilizar un antiséptico pero es necesario esperar a que se seque antes del siguiente uso. Si utiliza un condón, puede utilizar la muñeca, aunque hay algunas gotas de izquierda antiséptico. Abstenerse de utilizar antisépticos en abundancia, debido a que podría enfrentar el riesgo de contraer algunas quemaduras de penetraciones no protegidos, así que asegúrese de que el agujero esté seca. La limpieza es necesaria después de cada uso y es importante que no se demora en este proceso. It is essential to clean the holes that have been used without waiting for several day because a risk of the proliferation of microbes and bacteria does exist. A pear-shaped enema douche is used for moulded vaginas, which allows you to move the doll each time before you have the chance to shower or bathe it. We sell pear-shaped enema douches in the accessories section of the website.

A douche with a nozzle also exists which can work in place of a pear-shaped enema douche, offering a more continuous flow so that washing will be all the more effectivecertainly compared to the latter. On the other hand, care must be taken to avoid accidental overpressure, or you may «burst» the anal or vaginal opening of the doll if the flow of water is powerful and it is not able to escape on the sides.

kit-douche-anal-3-embout-de-seven-creati

13/ Which are the dolls with the ‘sound and heatoption?

The luxury Hitdolls silicone dolls can heat themselves. The integral heating system is primarily designed for luxury dolls made with silicone. TPE dolls are less supportive of temperature increases and are not really suited to heating. The integral heating system heats the whole of the body’s parts, including the hands and feet. The latest heating system incorporates full sound (see video).

For TPE dolls we offer a free USB vagina heater, which will heat the vaginal or anal parts of the body, but it will be less effective than an integral heating system.

During sex or following a simple caress you do not always enjoy complete happiness because of the cold feel of the doll’s body and this has had a huge impact on the quality of relations. To reduce the gap between the dolls and real women, we use advanced technology directly within the doll, so it helps to have a warm, made-to-measure body. A doll will offer a temperature around 37 degrees throughout the body, not only in the areas surrounding the sexual organs. The moan of a doll will gently accompany you from when you begin until you reach your peak. We use a highly intelligent heating technology with dolls. It is possible to detect the speed of the action and the frequency of movement thanks to an intelligent smart sensor. El chip electrónico ofrece la posibilidad de alterar la voz de la muñeca a uno de una chica de verdad. Nuestra muñeca tiene una función de grabación de voz que se puede utilizar para grabar la voz de su chica cariñosa directamente desde un ordenador.

Las instrucciones en inglés:

Un botón de función: reproducir las voces en secuencia.

tecla de función B: reproducir las voces en secuencia.

botón de función C: interruptor de la calefacción cuerpo de la muñeca con la voz indicación.

botón de función D: ajustar el volumen del sonido

Cómo ajustar el volumen del sonido?:

Presione “D” pulsación de botón”A” para subir,pulse el botón “B” para girar hacia abajo la prensa”D” para el sistema de regulación de sonido de salida.

Nota: La secuencia de reproducción de audio no se puede controlar cuando se pulsa “D” para entrar en el sistema de regulación de sonido. You should press”D” again to exit sound regulation system,then play the audio by pressing”A” or “B”.

Remote Control
Socket function description

220V AC socket: It is for body heating function.Connect it to power,then it can be used.

5V DC socket: It is for voice power supply and recharging. Connect it to power,then it can be used.

Nota: To heat the body,you need to connect the two sockets to power; For voice,only connect the 5V DV socket to power.

Heating time: the whole body can be heated after 15-30 minutes(according to indoor temperature).

Custom voices: Customers can offer 6 kinds of voices and we record them into the head of doll. The total audio size can’t exceed 256MB.

Speaker
Important notes:

Please don’t heat the doll body during using and be sure to cut off 220V AC power supply.

Heating parts:
Busto-vaginal-piezas del vientre cintura-caderas-piernas (Nota: los brazos sin calefacción)

Limpieza:
El cuerpo,vaginales anales de una parte de su muñeca del sexo se pueden limpiar con ducha excepto la cabeza. Limpiar el cabezal por separado con un paño húmedo.

14/¿Cómo es posible limpiar las manchas de mi muñeca?

Antes de explicar cómo hacer esto, es importante no confundir una mancha sucia del suelo con pérdida de color en la ropa. aquí, estamos hablando de tinción de suelos. Una explicación de cómo hacer frente a las manchas de tinte de prendas de vestir se encuentran en cuestión 19.

Si la marca es pequeña, entonces puede desvanecerse con agua y jabón, pero se recomienda no frotar la silicona. En lugar, debe frotar la muñeca y se abstengan de frotarlo. Si la mancha sigue siendo entonces la primera solución consiste en ordenar el quitamanchas pegar desde la sección de accesorios de la página web. La segunda solución consiste en tomar un paño que se ha sumergido en aguarrás y limpieza en una sola ocasión (o un máximo de 2). Algunas pelucas pueden manchar la tela en su interior, pero esto no es un problema. Más de un riesgo es el color de la piel de la muñeca que es claro y por eso no recomendamos muñecos de colores claros… Es posible utilizar acetona en las muñecas de silicona, en lugar de alcohol blanco, pero el olor es más fuerte que la de aguarrás.

Por marcas hechas de las manchas del suelo:

– Uso acetona o alcohol blanco de silicona, Si frotando suavemente con agua y jabón no ha funcionado.

– Utilice aguarrás en TPE, Si frotando suavemente con agua y jabón no ha funcionado.

Para las manchas hechas en la ropa (ropa o pelucas) :


-Esperar unas semanas para manchas en silicona muñecas debido a que su material absorbe de forma natural color con el tiempo (e incluso las más grandes marcas desaparecerán). Esto requiere que usted sea paciente durante un par de semanas.

– Siempre lave la ropa nueva antes de ponerlos, incluyendo ropa interior.
Si hay demasiado de una mancha con una
TPE muñeca, puede ser necesario para comprar un renovador que será muy eficaz y que se pueden comprar a partir de la sección de accesorios.

Es un producto de la tinción, una especie de pasta blanca que se puede aplicar con un hisopo de algodón para el área manchada.

– Aplicar la pasta actualización a las muñecas TPE.

Una foto de la ‘caricia jabonosa’.

15/ ¿Puedo aplicar maquillaje y perfume para mi muñeca? Se les permite perforaciones? y tatuajes?

Puede usar maquillaje con su muñeca pero es necesario a abstenerse de utilizar el lápiz labial ‘brillo’ ya que este correrá el riesgo de coloración de la silicona. En general, no se recomienda usar el perfume directamente en su muñeca. Esto puede dañar la silicona y hacerla más brillantes.Es mejor usar el perfume en la ropa o en la peluca. Nonetheless, si decide poner perfume en su muñeca, optan por lugares que no son visibles (detrás de las orejas o en el cráneo, por ejemplo). Puede perforar la silicona en cualquier lugar (Cara, orejas, órganos genitales…) Por favor, sin embargo, tomar material suficiente para la perforación del cuerpo, y tener cuidado de no romper la silicona de la perforación cuando está siendo manipulado.

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16/ Es articulado esqueleto de una muñeca?

Las articulaciones están diseñadas para doblarse de una manera normal y en prácticamente todas las posiciones. Si se obliga a una articulación en la dirección equivocada, entonces es posible romperlo. Nunca fuerce en la dirección equivocada. Es importante no aplicar demasiada fuerza en zonas delicadas, tales como las axilas y la entrepierna, ya que la mayoría lágrimas son reportados en estos lugares. Los dedos se articulan.

17/ ¿Hay que preocuparse por la degradación a largo plazo? ¿Qué pasa si una muñeca no se utiliza durante mucho tiempo? ¿Dónde puedo guardar mi muñeca?

La idea principal es utilizar una muñeca de la manera correcta mediante la adhesión a las instrucciones como se establece en las preguntas anteriores y tendrá una duración de años. Es aconsejable mantenerla almacenada desnudo con una sábana envuelta alrededor de ella para protegerla del polvo. No lo guarde vestida porque algunos ropa puede frotar sobre largos períodos de tiempo. La posición ideal para el mantenimiento, no cuando está en uso, es mentir ella sobre su espalda. No mantener la muñeca en otras posiciones. If you do keep a doll in one pose for several weeks or months without activity, then it may warp over the long term (see question 18 about deformations). Never leave your doll for too long lying on its stomach as this may crush the breasts over time. It is advisable to lie it with the legs and arms slightly apart on a mat or on memory foam cushions («memory foam» is a material that adapts to the shape being pressed into it according to the weight of force). Do not put heavy objects on the doll, because this may cause it to be deformed. It is advisable to wrap it in a sheet and then in a white duvet. It should then be placed on pillows, preferably memory foam, and put in a cardboard box or placed directly on a mattress. If it is stored in a cardboard box, then this ought to be closed. You can put several uncooked rice bowls next to the doll, directly inside the cardboard box, to limit exposure to humidity. Rice absorbs the moisture in the cardboard and this is our little trick at Real-love-doll.

18/ I have a deformed doll, because I have stored it incorrectly. What should I do?

If you have unfortunately suffered deformation problems due to negligence, then it is necessary to heat the doll up with a good bath and to put it in the position it should have been in. It is then necessary to keep the doll in this position for several minutes and to repeat the action until the deformation disappears.

19/ An item of clothing has rubbed off on my doll, what should I do?

Sometimes some poorly-made clothes rub off on your doll and, most often, esto sucede con ropa de color negro teñido. Si este es el caso, no se asuste y no trate de fregar con agua y jabón en donde el color ha marcado ya que esto podría hacer pequeños desgarros en la parte superior de la muñeca y empeorar el problema. también, que puede dañar la capa externa de silicona. – Para las muñecas de silicona puede tardar un par de semanas, pero incluso las más grandes marcas desaparecerá. De silicona absorbe de forma natural tinción. El más pálido el tono de la piel de la muñeca, mayor es el riesgo de marcar, es por ello que no se recomienda muñecos de colores claros… La solución para una muñeca TPE es el uso de un gel que se coloca sobre la zona manchada, un producto para el que se adapta perfectamente. El gel se debe permitir que trabajar para entre 3 y 20 horas hasta que todo desaparece. A suitable gel is available under accessories section of the site at Real love doll. Pay attention not to confuse classic types of soil staining with mere faded areas on the doll. The special gel is available under accessories section of the site at Real love doll.

For marks made from soil stains:
Acetone or white spirit is used for silicone (see question 14 «How do I spot clean my doll»? )

White spirit for TPE (see question 14 «How should spot clean my doll»? )

For faded areas (clothing or wigs):
Wait a few weeks for silicone (and even the largest areas will disappear)


Apply the renovation paste for TPE that is available from the site’s accessories section at Real love doll.eu

Always wash new clothes before putting them on, incluyendo ropa interior.
If there is too much fading with a
TPE muñeca, será necesario comprar renovador de la sección de accesorios de la página web, que es altamente eficaz.

Es un producto de la tinción, una especie de pasta blanca que se puede aplicar con un hisopo de algodón para el área manchada.

20/ How do you dress and undress a doll?

Para las muñecas donde la cabeza se cae: After removing the head, lugar rectas delante brazos. You must first slip the sleeves down and then unfold the sleeves to their maximum length, especially for long sleeves. After that, you just have to pass clothing over the head support, then the rest will come by itself.

For all other dolls where the head does not come off: Dress the doll lying on a bed with legs stretched out. To put the legs through clothes, use clothing that is expandable either with buttons or a zip fastening.

21/ ¿Cómo se puede reparar una muñeca?

Para reparaciones: limpiar la lágrima con acetona antes de reparar. Si nota pequeños desgarros o agujeros pequeños, un kit de reparación que contiene un pegamento especialmente diseñado para TPE puede ayudar a reparar su muñeca. Vendemos este kit de reparación especial de pegamento exclusivamente en la sección de accesorios. No espere demasiado tiempo para llevar a cabo una reparación de un desgarro, ya que podría crecer. La reparación de cualquier daño y disfrazar los problemas es muy importante no sólo para usted, sino también por su futuro propietario, si alguna vez decide separarse de la muñeca de un solo días. Antes de reparaciones a partir, it is advisable to clean the tear with acetone so that the repair can be effected properly.

Please use silicone with a similar tone to the shade of your doll, if you decide to buy a kit from elsewhere. For those with a translucent repair kit, then the repair will need to be coloured with blush (make up powder) to obtain the desired colour, but we recommend our TPE glue that is perfect for the job, unlike other solutions. To colour certain parts of the doll (mouth, breasts…) : silicona + blush + a few drops of diluting white spirit should then be spread on with with a brush.

22/ Are dolls waterproof? Can we take dolls for a bath?

Yes, they are waterproof, you can make them take baths and there is no air pocket. Both TPE and silicone dolls are entirely solid and without holes. If you have large tears that go down to the skeleton, then make sure that you empty the water which is to be found on the inside of the doll after each bath and dry it off thoroughly.

23/ Are the faces and eyes changeable?

Yes, the face and eyes can be replaced. 95% of the dolls on the real-love-doll site are interchangeable. Often, sex is in need of renewal and, if you continue to look at the same face, then it sometimes becomes boring. The dolls allow you to change the head or the eyes. You can create your dream doll by using your favourite combinations.

24/ Can I send my doll back if I change my mind?

No returns are accepted. All sales are final due to the sexual nature of the dolls and the costs of production. On exceptional occasions, returns are accepted if there was an error on our part about the product or there was a manufacturing defect, and only after it has been agreed by email.

25/ I just ordered from the site, but I want to cancel my order. Is this possible?

Customers have 24 hours to exercise their right of cancellation and to be refunded. The second day following an order is when Real-love-doll starts production. During this period, no right of cancellation can be authorised (Article L121-20-2 of the Consumer Code). The period of non-cancellation is the time taken for manufacturing and moulding (15 days on average). Fresh casting is committed to by Real-love-doll from the first hour of moulding, and this is the main reason why the right of cancellation does not apply after the first 24 hours. For more detail, consult article II for terms and conditions: http://real-love-doll.eu/fr/content/2-mentions-legales-real-love-doll

26/ I have a question that is not listed here, who should I contact?

Contact customer service directly at the following email address : reallovedoll.contact@gmail.com.